Habib Bank Limited HBL Jobs 2022 – Apply Online via www.hblpeople.com
HBL is looking to hire a Manager Ethics and Conduct in Human Resources Function , Karachi who will be responsible for assisting the Head of Department in promoting Customer Centricity and Accountability Drive, Value based culture within the bank and acting as a Change Agent for the Bank.
Job Details:
• Develop E&C functional relationship relating to customer complaints with inter alia key stakeholders Service Quality, Field covering both Branch Banking, Branch Operations , HR (ER)
• Policy development –Fair Treatment to Customer (FTC) Policy & Conduct Assessment Framework (CAF), Disciplinary Policy, Staff Service Rules, Others-Customer related guidelines
• Review customer related Investigation Reports, RCA’s, to unearth conduct issues and themes for necessary action
• Conduct trainings and awareness/ dialogue sessions with Regions/branches related to key learnings from Customer Services perspective
Location: Karachi
Education: Bachelor’s or Master’s degree
Experience: 10 years’ banking /financial sector/ regulatory experience preferably in Branch Operations, Service Quality (CRU), COPC, Business Compliance and Branch Audits
If you are a graduate from HEC recognized institution, visit http://https://lnkd.in/eUZwsA34.
Last Date to Apply: 28th March, 2022
We are an equal opportunity employer & value diversity
معزز صارف السلام و علیکم!
تازہ ترین سرکاری اور پرائیوٹ نوکریاں کی معلومات اپنے واٹس اپ پر بالکل فری حاصل کرنے کیلئے ابھی نیچے موجود لنک پر کلک کر کے ہمارا واٹس اپ گروپ جوائن کریں۔ شکریہ
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